Shipping and Returns
When you place an order with us, rest assured that we will take the time to carefully package and ship your treats to you. Our goal is to have your order packed and shipped within 3 business days. If we cannot meet that requirement we will always contact you to advise!
Flat rate shipping charge of $5.00 per order
Free shipping for orders over $80.00
Orders will take typically 4-7 days on average for delivery. Normal Canada Post Parcel times apply.
Shipping does not include taxes.
Help! My order has arrived damaged!
If your mail order parcel arrives damaged or you notice that an item in your parcel has leaked or opened in transit please email us with a photo of the damaged goods to firstname.lastname@example.org and we would be happy to rectify the situation.
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.
Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.
Email us: email@example.com
Pure Essentials by Daniel is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients.
People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product.
PLEASE NOTE: WE ARE NOT MEDICAL PROFESSIONALS. PLEASE CONSULT A REGISTERED MEDICAL PRACTITIONER OR MIDWIFE BEFORE USING ESSENTIAL OILS WHEN PREGNANT, BREASTFEEDING OR TAKING CARE OF AN INFANT.